I started Shutterstock's trial membership one month ago, and after starting the membership, I only downloaded a few photos and didn't use it further. You did not warn me about the withdrawal of funds, and without notifying me, you withdrew my money. This situation has disappointed me and damaged my trust in your company. It is expected that the company fulfills its responsibility to warn and inform customers before initiating a withdrawal. I request a refund due to an unexpected withdrawal of funds. My bank will raise a payment dispute against you. If the refund is not processed, I would like to inform you that I will pursue my rights through higher authorities and legal channels. I suggest that the company review its practices to prevent similar issues from occurring to others. My user ID is 392352697. Muhammed S*****.
I initiated a trial membership with Shutterstock one month ago. After starting the membership, I only downloaded a few photos and did not utilize it further. There was no prior warning about fund withdrawal, and without any notification, my money was deducted. This situation has left me disappointed...
I subscribed to Shutterstock a month ago, downloaded a few images, and now, without my consent, my membership was automatically renewed on 03.12.2024, and the payment was charged to my account. I was not informed about this renewal, and I do not wish to continue the membership. I am requesting an im...
This is not the first problem I'm having, had issues with Shutterstock before. I can honestly say they don't allow cancellations at any time, they use an automated message, a copy-paste response sent to everyone, which makes it impossible to cancel. Even though I have canceled the automatic payment...
I recently terminated my Adobe membership, but to my dismay, unauthorized charges are still being deducted from my account. This situation feels like a blatant act of theft, and I am deeply troubled by the lack of communication and transparency in this matter. Having taken the necessary steps to can...
I purchased a one-time 5-image download pack from Shutterstock.com to meet a specific short-term need. During the purchase process, there was no clear indication that the plan would automatically renew. After I downloaded the 5 images I needed, I was shocked to see that the package had been renewed ...
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