On December 25, 2025, I purchased a membership on Shutterstock, believing it to be a monthly subscription, and paid $118.... When I tried to cancel the same day, I discovered that I had actually started an annual subscription and would need to pay 50% of the full annual fee to cancel. Because the natur
I have been a Shutterstock contributor for two years, regularly producing and uploading photos to the platform. Twenty-f...our photos I uploaded between approximately October 5–8 have been showing as "under review" for nearly two months now, with no approval or rejection result issued. Shutterstock's s
On October 1, 2025, unable to find the exact image I needed on Shutterstock and finding no single-image purchase option ...available, I purchased an annual subscription plan at $29 per month (or $34.80 including tax) and downloaded just one image. When I canceled my subscription the same day, an additi
I purchased a one-time 5-image download pack from Shutterstock.com to meet a specific short-term need. During the purcha...se process, there was no clear indication that the plan would automatically renew. After I downloaded the 5 images I needed, I was shocked to see that the package had been renewed
I am unable to withdraw my earnings from Shutterstock. I have already linked my Payoneer account, but my payment has not... been processed yet. I have no idea what is causing the issue or how to fix it. I need to access my funds this month, and this delay is creating serious problems for me. I have re
I subscribed to Shutterstock a month ago, downloaded a few images, and now, without my consent, my membership was automa...tically renewed on 03.12.2024, and the payment was charged to my account. I was not informed about this renewal, and I do not wish to continue the membership. I am requesting an im
I made a purchase on Shutterstock, but I can’t get any information or proper support regarding my order. I’ve tried canc...eling all plans, but there’s no straightforward way to reach customer service. The contact number is international, making it difficult to connect, and despite leaving my number fo
I canceled my Shutterstock plan in June, yet I was still charged in July. For the past two months, I’ve been trying to c...ancel my plan, following all the necessary steps. I was informed that I would receive an email confirming the cancellation, but no such email has arrived, and my plan remains activ
In June 2023, I made a one-time photo purchase on Shutterstock. One year later, in June 2024, $34.80 was charged to the ...same credit card. When I checked my purchase history within my account, the transaction does not appear anywhere. When I look at my plans, there is no active plan listed. When I ch
I initiated a trial membership with Shutterstock one month ago. After starting the membership, I only downloaded a few p...hotos and did not utilize it further. There was no prior warning about fund withdrawal, and without any notification, my money was deducted. This situation has left me disappointed
