I purchased a one-time 5-image download pack from Shutterstock.com to meet a specific short-term need. During the purchase process, there was no clear indication that the plan would automatically renew. After I downloaded the 5 images I needed, I was shocked to see that the package had been renewed ...
I am unable to withdraw my earnings from Shutterstock. I have already linked my Payoneer account, but my payment has not been processed yet. I have no idea what is causing the issue or how to fix it. I need to access my funds this month, and this delay is creating serious problems for me. I have re...
I subscribed to Shutterstock a month ago, downloaded a few images, and now, without my consent, my membership was automatically renewed on 03.12.2024, and the payment was charged to my account. I was not informed about this renewal, and I do not wish to continue the membership. I am requesting an im...
I made a purchase on Shutterstock, but I can’t get any information or proper support regarding my order. I’ve tried canceling all plans, but there’s no straightforward way to reach customer service. The contact number is international, making it difficult to connect, and despite leaving my number fo...
I canceled my Shutterstock plan in June, yet I was still charged in July. For the past two months, I’ve been trying to cancel my plan, following all the necessary steps. I was informed that I would receive an email confirming the cancellation, but no such email has arrived, and my plan remains activ...
I initiated a trial membership with Shutterstock one month ago. After starting the membership, I only downloaded a few photos and did not utilize it further. There was no prior warning about fund withdrawal, and without any notification, my money was deducted. This situation has left me disappointed...
"I would like to thank the Shutterstock team for fulfilling my request in a very short time. Additionally, I believe that some changes should be made to company policies to prevent other users from experiencing this issue. Thank you, Shutterstock."
I started Shutterstock's trial membership one month ago, and after starting the membership, I only downloaded a few photos and didn't use it further. ...
This is not the first problem I'm having, had issues with Shutterstock before. I can honestly say they don't allow cancellations at any time, they use an automated message, a copy-paste response sent to everyone, which makes it impossible to cancel. Even though I have canceled the automatic payment...
"I received an email stating that they would find a solution the day after I reported the issue. The refund was processed within 3 days. Thank you."
I recently purchased a 25-package deal for a month for work purposes and paid with my personal credit card. I was later reimbursed by my company for t...
