On November 31, 2024, I was in Antalya Döşemealtı, where I often visit. Today, a friend of mine was checking out the bakery section at Hilmi Beken. I had a heart attack three years ago, and I have two stents in my heart. Since I don’t smoke, I offered to buy a cigarette for my friend. I specifically asked for "Parliament Slim," but the cashier—a man and a woman—gave me a different cigarette. I paid for it and handed it to my friend in the bakery section, only for him to say, “I don’t smoke this brand.” I turned around and said, “Excuse me, this isn’t Parliament Slim. Could you please exchange it?” I wish I hadn’t asked. The scolding I got, the lecture in front of everyone—they said they threw away the receipt, that exchanges and refunds weren’t allowed. Even though I said, “It was your mistake,” I left feeling deeply humiliated. I told them, “I’ll be filing a complaint about this.” Please check the records; I do not forgive them for any of this. I left the cigarette there and walked out.
Hello, unfortunately, on September 30, 2023, between 6:00 PM and 7:00 PM, I tried to make a credit card purchase for cigarettes at the Shell gas station located at Esentepe, D-100 South Side Road No: 21, 34870 Kartal/Istanbul, which is operated by Hilal Petro. Unfortunately, the cashier at the conve...
I submitted an application to the orthopedic service on May 6, 2024, citing pain in my lower leg that felt like muscle soreness. Dr. E*** Ç*** Ö***** ...
Yesterday, on 07.10.2024, at 20:14, I asked the indifferent person at the cashier of Şekerci Petrol, "Do you have Yapı Kredi?" He said, "Yes." He used my ₺260 points from Yapı Kredi, but charged ₺800 from another bank's POS. Despite me specifically mentioning this, the person did what he wanted. I b...
In September 2023, I purchased a round-trip flight ticket for my spouse. Due to health issues, we had to put the tickets on hold. On May 8, 2024, we wanted to use these tickets. However, due to the separation of THY and AnadoluJet, I was informed that there were no direct flights to Trabzon or Rize,...
Hello. I wish I could write a letter expressing my satisfaction, as I used to love Rossmann. On July 20, 2023, around 1:00 PM, I was shopping at the Rossmann store in Çankaya Alsancak, İzmir, across from the bakery. There was a crowd at the cashier's. The cashier asked the lady in front of me if she...
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