Yesterday, on 07.10.2024, at 20:14, I asked the indifferent person at the cashier of Şekerci Petrol, "Do you have Yapı Kredi?" He said, "Yes." He used my ₺260 points from Yapı Kredi, but charged ₺800 from another bank's POS. Despite me specifically mentioning this, the person did what he wanted. I bought a total of ₺1060 worth of fuel, and even though I clearly stated it, he charged it from another bank's POS. I had asked three other stations and stopped by this one on my way home because they said they had Yapı Kredi. I had purchased from this station before, and the staff had helped me. But this time, they had an indifferent person who wasn’t paying attention. I trusted them and left without checking. When I got home, I realized it had been charged through another bank. It seems like Shell doesn’t take complaints seriously. I found out that there are already many complaints about this station, and I won’t be going there again.
On January 22, 2025, at 08:01, I visited the Shell Seymen Petrol station in Kocaeli Derince (island no. 5-6) to refuel my vehicle. I informed the pump...
Hello, unfortunately, on September 30, 2023, between 6:00 PM and 7:00 PM, I tried to make a credit card purchase for cigarettes at the Shell gas station located at Esentepe, D-100 South Side Road No: 21, 34870 Kartal/Istanbul, which is operated by Hilal Petro. Unfortunately, the cashier at the conve...
I have been using the Yapi Kredi Opet Worldcard for years, which instantly gives 25 liras for 500 liras of fuel purchases due to the card's special features. But Yapi Kredi Bank is constantly adding new conditions to this card's features in violation of the contract! Opet belongs to them, Yapi Kredi...
On December 28, 2024, at around 10 PM, I stopped at the Öztürk Petrol Shell station on Kayseri Road to refuel. Due to an issue with my leg, I asked the attendant, M****** F****, to charge my card at the pump. He responded harshly, telling me to "go to the market and do it yourself." When I insisted,...
On April 17, 2025, I went to the Shell station located at Prof. Dr. Necmettin Erbakan Street, Etimesgut/Ankara—which I couldn’t find listed in your system—to get my car washed. I parked at the automatic car wash and entered the store to get a receipt, stating that I wanted the "Excellent Brush Wash....
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