1
Mehmet is completely dissatisfied with the result

Shell Bumer Rest Stop in Silifke Always Has Closed or Dirty Toilets

Shell Bumer Rest Stop in Silifke Always Has Closed or Dirty Toilets
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Mehmet
January 19, 2025 11:57 am
20

The rest stop at Shell Bumer in Silifke, Mersin, constantly has its toilets closed. Every time we ask about it, the staff gives the excuse that they’re "broken." Is it really possible for the toilets to be broken every single time? It seems like they don’t want to hire workers to clean them or are intentionally directing customers to the nearby rest stop, whose toilets are in an appalling condition.

How does a reputable company like Shell allow such poor conditions? It’s baffling that there’s no proper monitoring or enforcement of basic hygiene standards. This is unacceptable, and I urge Shell to take immediate action to fix this ongoing issue and improve customer experience.

January 21, 2025 8:38 am (1 day after complaint)
Mehmet
Mehmet
January 23, 2025 11:30 pm

Hello, you are making excuses and managing the situation. No one even engages in dialogue with me. You can open and watch the camera at the Shell station there! You will see that you constantly close the toilet and direct people to the facility next door, trying to make money even from the toilet. Is this supervision?

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