5
Sercan is very satisfied with the result
Resolved

Total Station Treated Me Rudely and Refused to Enter My Club Card Number

Sercan
February 22, 6:20 pm
6
Sercan's Thank You Message
“I was called on my first working day and it was resolved the same day. Thank you...”

I had a very unpleasant experience at the Total station with dealer number BAY/454-1179/04489, located on Salih Omurtak Street, Alipaşa Neighborhood, No:23/A in Çorlu. When I asked the attendant to enter my club card number before fueling, he dismissively told me that I should have mentioned it earlier. He then started fueling without adding the card and turned his back. When I asked again, he responded rudely, saying I should just load the points from the receipt. I stopped the fueling, paid, and informed him that I would file a complaint, to which he casually replied, "Complain wherever you want." Another employee even shouted at me, questioning why I was making an issue of it. I refuse to let this disrespect slide and will take further action if necessary. I hope the necessary steps are taken to address this behavior.

February 24, 2:34 pm (1 day after complaint)
Sercan
February 26, 12:31 pm

I was called on my first working day and it was resolved the same day. Thank you...

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