I'm sharing my recent disheartening encounter with Shell Turkey, which has left me frustrated and disappointed. I visited one of their stations and faced two distinct issues, both of which I promptly reported to their staff. However, their response was lackluster, failing to acknowledge the gravity of the situation. Despite my persistence in seeking a solution, their initial dismissive attitude persisted. They assured me that they would consult their respective department and get back to me, but unfortunately, they never did. This experience showcases a disregard for customer concerns and a lack of attention to resolving problems.
I had a traumatic experience at the Shell Gölköy branch. I purchased diesel fuel for my outboard motorboat. My engine, however, failed, leaving me stranded in the middle of the sea. The station refused to accept responsibility, leaving me to deal with the situation on my own. They even refused to re...
I had an unpleasant experience at the Bupet Shell Gas Station in Bursa/Osmangazi where the staff exhibited rude and disrespectful behavior. They were unhelpful, displayed odd behavior, and responded with hostility when asked questions. One middle-aged, short, overweight staff member distributing car...
I’ve been facing an internet issue with my Turkcell line, and even after reaching out to their customer service multiple times, I’m still left without a resolution. Every time I reach out, I'm met with the same response: just wait for the results of a technical review—yet there’s never any progress....
I am filing a complaint about an incident I experienced at a Shell station in July. The male attendant with a dark complexion behaved rudely, insultingly, and aggressively toward me. When I reported the incident to Shell customer service, they initially showed interest and told me the employee would...
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