On January 22, 2026, I placed an order on Shein containing three items. The order number is GSO153453001A14, and it was delivered to me on January 28, 2026. However, when the package arrived, I discovered that only one of the three items in my order had been shipped, and two items were missing. The shipping tracking number is 6343080541554.
Since January 28, 2026, I have contacted customer service multiple times regarding the missing items, but no solution has been provided and my issue remains unresolved. The missing products have not been sent, and I have not received any clear explanation about what happened.
I request a full refund for the two missing items that were not delivered. I would like this issue to be resolved as soon as possible and the process to be handled promptly.
On November 19, I placed an order on Shein with the number GSO1QT632000W5C and paid $26. After waiting a long time for the delivery, I received a message saying, “Your package has arrived at the destination branch.” While I was expecting the final delivery—without any issues—this time I suddenly saw...
I placed an order with Shein (Order No: GSO1C459B002QR2), expecting delivery within the stated time frame. However, the package never arrived, and when I checked the tracking details, it still showed as undelivered with no further status updates. This delay has caused significant inconvenience, as ...
It has been about 10 days since I placed my order on Shein with the tracking number GS01QY01NN007FYE, and it still hasn’t arrived. Due to this delay—and because I find the $46 I paid for only three items quite high—I want to cancel this order and receive a full refund. Although I’ve tried to contac...
On November 6, 2025, I made a purchase through Shein’s official app with order number GSO14E131006607, totaling $49. There were no address changes or issues related to delivery, yet on November 13, 2025, I received a “delivery unsuccessful” message without any explanation. My tracking number is PALT...
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