I placed two separate orders from Shein, and both shipments are marked as “delivered” in the system. However, I never received either of them. I didn’t get a delivery code, no message from any shipping company, and no phone call from a courier. It’s as if the packages just vanished. How can a delivery be completed with zero communication?
I’ve tried reaching out to shipping carriers, but I have no idea which company handled the deliveries—there's no way to contact anyone. These are the tracking numbers for my missing parcels: PALTR0001817991YQ and PALTR0001818048YQ. I’ve been left completely in the dark and without my purchases.
Shein needs to urgently investigate this issue and either deliver my products or issue a refund. As a customer, it’s incredibly frustrating to have no support and no accountability after spending my money. This experience has made me question whether I can trust Shein again.
I placed an order on Shein and my package (Tracking No: PALTR0001888300YQ) has been stuck in “delivery failed” status for days. The shipment is handled by Pal Express, but there is no contact number provided, making it impossible for me to follow up directly. Every time I message Shein customer serv...
I ordered a product from Shein, and my package with tracking number PALTR0001828608YQ was supposed to be delivered by Pal Express. However, I never received any SMS or other notification indicating that the package was out for delivery. I stayed at home the entire day and even received other packag...
I placed an order on Shein (Order No: GS01CB60F006616P) and paid ₺1,167.19 in total. However, the tracking now shows a “delivery failed” status, and I have not received my products. Shein has not provided any details about which courier company is handling my package or where my items currently are....
I placed an order on Shein's online store, but the delivery never arrived. According to the tracking information, the package was supposedly delivered, but no one contacted me, and I never received a call or a delivery attempt. Now, when I check the status on Shein’s website, it says “Products Aband...
I placed an order with SHEIN, and my package with tracking number PALTR0001836467YQ (carrier: Kargoist / Bertizgroup) has been marked as delivered, but I never received it. This is not the first time I’ve had issues with Kargoist—I previously filed a complaint for a similar situation where they fail...
Comments