On July 25, 2025, I placed an order on Shein for a dress and a pair of shoes, paid by credit card, under order number GSO1CL26R00MG0H. Today, I received only a brief notification stating “delivery failed” with no further explanation or tracking details.
I immediately tried to contact both Shein and the courier company to learn what happened to my order, but I could not reach a single representative or receive any reply. My delivery address was completely correct, and both items were shipped together in the same package. Yet neither a delivery attempt was made nor any update was provided about a possible return or refund.
This lack of communication and service has caused unnecessary stress and inconvenience. I demand that Shein either deliver my order promptly or issue a full refund without delay. Customers deserve clear tracking information and timely resolutions, not silence.
I placed an order with Shein (Order No: GSO1C459B002QR2), expecting delivery within the stated time frame. However, the package never arrived, and when I checked the tracking details, it still showed as undelivered with no further status updates. This delay has caused significant inconvenience, as ...
I placed an order on Shein (Order No: GS01CB60F006616P) and paid ₺1,167.19 in total. However, the tracking now shows a “delivery failed” status, and I have not received my products. Shein has not provided any details about which courier company is handling my package or where my items currently are....
On September 7, 2025, I placed an order on Shein (Order No: #GSO1C429W006E0P) containing five different clothing items. Nearly a month has passed, and my package has still not been delivered. The tracking shows “delivery failed”, and I have received two separate emails from Shein instructing me to c...
On November 6, 2025, I made a purchase through Shein’s official app with order number GSO14E131006607, totaling $49. There were no address changes or issues related to delivery, yet on November 13, 2025, I received a “delivery unsuccessful” message without any explanation. My tracking number is PALT...
The package for my Shein order placed on November 17, 2025—tracking number PALTR0003294348YQ—was handed over to Cargox, yet it never reached me. Just one day earlier, I received a notification from Cargox confirming that Shein had accepted my shipment. However, yesterday the Shein app showed a messa...
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