Sephora Don't Pay My Refund Back
I returned a product to Sephora about 2.5 weeks ago, but they still haven't processed the payment for the refund. I get a different response every time I call. They recently mentioned the importance of obtaining approval for international payments. I'm not sure why they need international approval for a payment made in Turkey. How can a large corporation like Sephora take weeks to process a customer's refund request? I demand a refund of my payment as soon as possible. You are not permitted to hold my money as a hostage in an unjust manner; doing so is illegal. If my payment is not promptly refunded, I reserve the right to seek legal recourse to protect my rights.
Dear Valued Customer, First of all, we wish you a pleasant day. We are pleased to assist you with any matter you may need regarding your requests. The follow‑up process for your request has been initiated. However, during this process, we are trying to inform you by phone, but we are unable to reach you. We would like to remind you that you can share your thoughts and experiences about our brand with us. We also thank you for your interest and understanding. We Wish You a Pleasant Day Sephora Turkey
