Vatan Bilgisayar sold me a Samsung 65-inch TV that was supposed to come with a bonus De'Longhi coffee machine delivered within 45 days. They assigned me campaign number 2659337. The television was installed on May 6 (we paid in April), but the coffee machine was still missing by August. Despite multiple visits to Vatan Bilgisayar and requests for assistance, we did not receive the promised coffee machine. Frustrated, I called Samsung customer service and gave them the requested information. Today, they mentioned something about "code 2," and I'm feeling trapped in a cat-and-mouse game. I need to know if Samsung ran this campaign at all. Have you been paid for the television? Why are you withholding the campaign number for the coffee machine from me if it is genuine? I apologize to Samsung for believing them to be a reputable company and for taking part in this promotion. I demand a straightforward resolution and the timely delivery of the coffee machine. Regards, Mehmet ***.
I purchased a Samsung television on April 1, 2023, during the Delongi coffee machine campaign. During the installation, representatives assured me that the coffee machine would be delivered within 180 days. However, since that date, I haven't received the promised coffee machine. Despite multiple at...
Hey there! I recently bought the newest 65" OLED 4K S95B TV from Samsung, and it was advertised as coming with a free Delonghi coffee machine as a bonus. But, to my disappointment, the coffee machine has not arrived yet. I'd like Samsung to fix this problem as soon as possible because I'm getting mo...
I bought a Samsung s95 television that was supposed to come with a Delonghi 81tb coffee machine as a gift. However, a month later, they sent me the Delonghi 61b model instead. I immediately contacted Samsung and returned the coffee machine without using it. They assured me that they would send the c...
Hello, I bought a television from the Samsung store in Viaport Kurtköy Istanbul. The seller said that in addition to the television, a Delonghi brand coffee machine worth 20.000 TL would be included as a gift. They also stated that they could buy it back for 14.000 TL if we wanted. They also had me ...
Comments