Samsung Tablet Warranty Refusal Issue

As a long-time Samsung customer, I was disappointed to learn that the tablet I had purchased only five days before had become unusable due to battery swelling. To make matters worse, Samsung refused to accept the defective product and refused to assist me with the problem. The customer service line was both unprofessional and unhelpful. I received no explanations for the questions I posed, and any attempt to simply share the problem with someone was met with a cold shoulder. I was left frustrated and with an unjust charge for the service. Customers should not be left to suffer the consequences of faulty products manufactured by a company like Samsung, in my opinion. All customers should be given a proper resolution rather than being left to fend for themselves with no assistance from the company.