Samsung Refuses to Intervene with Teknosa Delays Leaving Me Without Support
Samsung has partnered with other companies to sell its products, but if issues arise, Samsung doesn't step in, leaving consumers like me without support. This approach is damaging their reputation. I’ve been a loyal Samsung user since childhood, consistently satisfied with their products, but recent experiences have completely changed my view. As of today, I will no longer choose Samsung. I urge them to protect their brand, as I will not be using their products again. The authority they’ve granted to Teknosa has gone too far—delaying deliveries, stalling consumers, and leaving people like me disappointed and unsupported.
Dear Customer, Thank you for contacting us. We kindly ask you to provide us with your first and last name and contact information so that our solution center can get in touch with you. Sincerely, Samsung Electronics Turkey
Certainly! Here's the translated text: "0 538 284 44 66 Ersoy Doğruyol You delivered the television I bought on October 24th on October 30th, let's see how many days it will take you to set it up and integrate it into the system. In one word, you are a disappointment. You have tarnished your own brand by handing it over to other companies, it's a shame, a real shame."
