I bought a Samsung dryer just 2.5 months ago, and unfortunately, it stopped working in such a short time. I contacted the headquarters, and they told me that instead of giving me a new product, they would just fix the faulty one, referring to their customer satisfaction policy. I'm disappointed with Samsung for thinking I would just accept a repaired item after buying a brand-new product. It’s very frustrating to deal with a product that broke down so fast, and not having a good solution makes me doubt the brand. I thought I would get better service from a company like Samsung, and this experience has really made me reconsider buying from them again.
I purchased a Samsung dryer on September 15, 2024, and it hasn’t worked properly since installation. Despite contacting Samsung service multiple times, no action has been taken to resolve the issue. The dryer simply doesn’t dry clothes. Initially, customer service promised a replacement but kept de...
I bought a Samsung washer dryer, expecting quality and reliability—but all I’ve gotten is repeated frustration. After serious issues with the first machine, I was issued a replacement of the exact same model. Sadly, the same problems continued with the new unit too. The new machine has already requ...
I bought a brand-new Samsung refrigerator about a month ago. The repairman came, set it up, and left, telling me that it would start cooling in two to three days. But, much to my disappointment, neither the freezer nor the fridge was working. I called the store right away, and they sent the service ...
I bought a Samsung washing machine, but it's been making quite a racket for the past year. I've reached out for assistance on multiple occasions, and while they did respond and send someone over, unfortunately, they were unable to resolve the problem. I would like a replacement, please. I feel frust...
I purchased a Samsung dryer, and right out of the box, I noticed a serious flaw—the door doesn’t fully close. There’s a visible gap where the hatch fails to seal completely. I contacted Samsung support, and a technician came to inspect the issue. Shockingly, they told me that a 3mm gap is “normal” a...
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