I recently attempted to connect my Samsung S3 smartwatch with my new Samsung phone, only to discover that it’s no longer supported because of software updates. My watch works perfectly, with no problems at all, yet I can’t use it just because it’s seen as outdated. I contacted support, looking for a resolution. When I enquired whether I should discard a fully functional device, the reply was basically “Yes.” It's disappointing that Samsung's strategy appears to encourage customers to purchase new products by making older models less functional due to software restrictions. Companies ought to provide extended support for their products and refrain from pushing unnecessary upgrades on their customers. This experience has significantly shaken my confidence in the brand.
I deeply regret purchasing the Samsung Watch 4 Classic. It was not disclosed during the purchase process or in the product information that the watch is incompatible with various smartphone brands or lacks regional support for certain features. Furthermore, the battery life is inadequate, lasting on...
I've had a Samsung M30s phone for a while, and after the last update, it began to freeze and restart on its own multiple times per day. It's become a frustrating experience to use my phone because I can't count on it to work properly. The phone occasionally turns off and on by itself, and other time...
I am experiencing a major issue with my Samsung A50 device — it has not received any software updates since 2023. After the last update, there has been complete silence, and no further improvements, security patches, or system upgrades have been provided. Has Samsung completely forgotten about the ...
My Samsung Fit 2 watch has been an important part of my daily life for two years. But recently, it ran out of power, and when I tried to charge it, the screen never turned on, and none of the buttons worked. I was confused and annoyed because there is no power button and I couldn't figure out how to...
In 2018, I paid 750 Turkish Lira (approximately $190) for a Samsung Gear S2 Sports R720 model watch. After speaking with Samsung's technical support, authorized dealers, and customer service representatives about a software update, I was told that I should no longer use the device and should instead...
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