Samsung M30s Freezing and Restarting After Update

February 16, 2023 10:41 PM30

I've had a Samsung M30s phone for a while, and after the last update, it began to freeze and restart on its own multiple times per day. It's become a frustrating experience to use my phone because I can't count on it to work properly. The phone occasionally turns off and on by itself, and other times it simply freezes for extended periods of time. I contacted Samsung customer service, but they were unhelpful. They advise me to purchase a new phone because mine is no longer under warranty. However, I do not believe it is fair to throw away a phone that was working perfectly fine before their update caused these problems. This has significantly eroded my trust in the Samsung brand, and I am not alone in this complaint, as I have seen numerous similar complaints online. I urge Samsung to accept responsibility for their updates and not leave customers with broken devices.

Comments

Similar Complaints

Samsung S10 Plus Unresponsive System UI and Constant Freezing

June 13, 2023 12:55 AM41

I haven't had any trouble with my Samsung S10 Plus in the last 3.5 years. But about a month ago, things started to go wr...

Samsung S10 Plus Unresponsive System UI and Constant Freezing

Samsung A51 Freezing and Restarting After March 13 Update

March 15, 2025 2:36 AM26

After the March 13 software update, my Samsung A51 started freezing and randomly restarting on its own. This issue is ma...

My Samsung S22 Overheats Charges Slowly and Constantly Freezes

July 14, 2025 11:16 PM33

My Samsung S22 phone has started experiencing serious issues even before completing its second year. The phone has been ...