I've had a Samsung M30s phone for a while, and after the last update, it began to freeze and restart on its own multiple times per day. It's become a frustrating experience to use my phone because I can't count on it to work properly. The phone occasionally turns off and on by itself, and other times it simply freezes for extended periods of time. I contacted Samsung customer service, but they were unhelpful. They advise me to purchase a new phone because mine is no longer under warranty. However, I do not believe it is fair to throw away a phone that was working perfectly fine before their update caused these problems. This has significantly eroded my trust in the Samsung brand, and I am not alone in this complaint, as I have seen numerous similar complaints online. I urge Samsung to accept responsibility for their updates and not leave customers with broken devices.
Hello, About eight months ago, I bought a Samsung A03S-branded phone, and twice in the first three months, when I barely used it, I sent it to the service. The phone frequently froze, its keys would press themselves, the screen would only show half of itself or bounce back and forth, it would take 1...
I haven't had any trouble with my Samsung S10 Plus in the last 3.5 years. But about a month ago, things started to go wrong. I haven't been able to use my phone right for the past week. When I get a message, the System UI stops responding, or if I'm using an app, it stops responding and freezes comp...
After the March 13 software update, my Samsung A51 started freezing and randomly restarting on its own. This issue is making my phone almost unusable, as it keeps crashing unexpectedly. I have tried restarting, clearing cache, and checking for additional updates, but nothing has worked so far. Sams...
Hey everyone, I just wanted to share my frustrating experience with the Samsung M31s. I got this device about a month ago and everything was great until recently when I noticed there was no sound coming from it. I checked to make sure it didn't receive any water damage or impacts that could have cau...
On July 17, 2025, my Samsung A34 received a software update (version 7.0), and ever since then, my phone has become practically unusable. Multiple critical issues started the moment the update was installed, and I’m incredibly frustrated. First, when I try to watch videos online, the screen suddenl...
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