I've had a Samsung M30s phone for a while, and after the last update, it began to freeze and restart on its own multiple times per day. It's become a frustrating experience to use my phone because I can't count on it to work properly. The phone occasionally turns off and on by itself, and other times it simply freezes for extended periods of time. I contacted Samsung customer service, but they were unhelpful. They advise me to purchase a new phone because mine is no longer under warranty. However, I do not believe it is fair to throw away a phone that was working perfectly fine before their update caused these problems. This has significantly eroded my trust in the Samsung brand, and I am not alone in this complaint, as I have seen numerous similar complaints online. I urge Samsung to accept responsibility for their updates and not leave customers with broken devices.
I haven't had any trouble with my Samsung S10 Plus in the last 3.5 years. But about a month ago, things started to go wrong. I haven't been able to use my phone right for the past week. When I get a message, the System UI stops responding, or if I'm using an app, it stops responding and freezes comp...
After the March 13 software update, my Samsung A51 started freezing and randomly restarting on its own. This issue is making my phone almost unusable, as it keeps crashing unexpectedly. I have tried restarting, clearing cache, and checking for additional updates, but nothing has worked so far. Sams...
On July 17, 2025, my Samsung A34 received a software update (version 7.0), and ever since then, my phone has become practically unusable. Multiple critical issues started the moment the update was installed, and I’m incredibly frustrated. First, when I try to watch videos online, the screen suddenl...
My Samsung S22 phone has started experiencing serious issues even before completing its second year. The phone has been overheating for a while, the fast charging feature seems to have disappeared, and the charging time has become extremely long. Additionally, the device frequently freezes. Despite ...
Despite being sent for repair multiple times, my Samsung M34 5G 126GB phone was never properly fixed. Initially, it had a signal issue and wouldn’t connect. The authorized service confirmed the problem was with the phone and replaced the motherboard. However, the issue persisted, so I sent it back f...
Comments