I got a refurbished Samsung S20 Plus from Getmobil, and now I'm dealing with a persistent green screen problem on it. I contacted them about the problem, but they said it was my fault and hit me with a repair fee that's almost as much as the phone costs. This green screen issue is a common problem with this model, and it's not fair to expect customers to pay a hefty fee for a defect that isn't their fault. I’d like to ask that this issue be seen as a manufacturing problem and that the repair fee be dropped. I'd really appreciate it if we could get this sorted out quickly.
I own a Samsung S21, and out of nowhere, a green line appeared on the screen. My phone has never been dropped or damaged, yet this issue occurred after a software update. Upon researching, I found that many users are experiencing the same problem, which means this is a widespread defect. Samsung ne...
I used a Samsung S7 Edge for about 3 years, and eventually, the well-known issue of a vertical pink line appeared on the screen. Since the screen replacement was expensive, I later purchased a Samsung S20+. I chose this model specifically because I trusted the Samsung brand and expected a better exp...
My Samsung S20 Plus phone's warranty had just expired when its screen failed one month later. I took it to KVK Service and spent 4,589 TL on it. When they replaced the battery and screen, it briefly worked before malfunctioning again with screen issues. Back at KVK Service, they claimed a faulty mai...
Having problems with the screen and getting charged extra after the service. I sent my phone to Samsung BDH service for a battery replacement, and after 20 days, they let me know that the back cover also needed replacing. I went ahead and paid ₺2600. After waiting a month for the device to come back...
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