The 58TU7000 model television, which I bought from the Samsung store on 23.01.2023, suddenly lost its image today and the sound continued to be intermittent. While it is strange that it gave this fault 4 months after the warranty expired, many users with the same model experienced the same fault a few months after the warranty expired. The life of the television has been officially cut. Samsung should accept that the series of this product is faulty and make up for it. We bought it based on Samsung's assurance of being the best brand in TV, paying higher figures than its counterparts in the market. Users should not be subjected to such suffering.
I’m writing this to inform those considering purchasing a Samsung TV about the issue I’ve experienced. We purchased a Samsung 58TU7000 TV on November 11, 2020. Close to the end of the 2-year warranty, the panel malfunctioned and was replaced under warranty. However, on December 1, 2024, the panel fa...
On March 15, 2021, I purchased a Samsung 58TU7000 58 "146 Screen 4K Crystal UHD TV. We bought our television by paying approximately 4 times more than its equivalents and trusting Samsung, which claims to be the best-selling television brand in the world, and which we used very little, but it develo...
My Samsung 58TU7000 television, purchased on 12.08.2021, spontaneously lost its display without any apparent reason and entered a cycle of turning off and on. Researching the issue, I discovered this is a chronic malfunction in these models, with these televisions breaking down in this way within 3-...
My Samsung 58TU7000 TV developed a screen issue, just like many others have reported here. And, just like in almost every complaint, the problem occurred shortly after the warranty expired. I contacted Samsung, and the service team quoted me ₺23,487 for the repair. I chose Samsung thinking it would ...
The performance of Samsung is unsatisfactory. I bought a Samsung 58TU7000 model TV in 2021, and just two months after the warranty period of two years had passed, the panel on the TV stopped working properly. The error log of the television displayed a panel error count of 240. For the repairs, the ...
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