5
Murat is very satisfied with the result
Resolved

Regret To Have A Samsung 50tu800 Led Tv

profile
Murat
August 02, 2023 8:21 pm
30
Murat's Thank You Message
“I would like to thank the Samsung solution team, especially Ms. Pelin, for their support during this process, prioritizing customer satisfaction and not leaving me alone. Even though the warranty had expired, they replaced the TV panel for free, acting in a manner befitting a corporate company...”

In 2021, I made the unwise decision to purchase the Samsung 50TU8000 50-inch television. I had no idea that it would turn out to be a bad decision. When the warranty expired, the TV began to turn on and off at random. I couldn't understand how a device could function normally during the warranty period but then fail immediately afterward. Curious about the problem, I looked it up online and was disappointed to learn that it's a common issue for many Samsung customers. It appears that the company is more concerned with disappointing customers than with providing quality products and services. I would advise anyone thinking about purchasing a Samsung TV to think twice before making the same mistake I did.

August 03, 2023 9:08 am (12 hours after complaint)
Murat
Murat
August 08, 2023 11:32 am

There's nothing but a search in the middle...

Murat
Murat
August 16, 2023 9:17 am

I would like to thank the Samsung solution team, especially Ms. Pelin, for their support during this process, prioritizing customer satisfaction and not leaving me alone. Even though the warranty had expired, they replaced the TV panel for free, acting in a manner befitting a corporate company...

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Similar Complaints

Samsung 50Q60T TV Keeps Turning On and Off

profile
Erkan
September 21, 2024 1:09 am
25

Samsung 55tu8500 TV Keeps Restarting Itself

profile
Fatma
November 02, 2023 12:01 am
27
1
Metin is completely dissatisfied with the result

Samsung 58TU7000 TV Panel Failed Twice and Now They Refuse to Replace It

profile
Metin
December 06, 2024 1:32 pm
47

Samsung UE50TU8000U TV Shutdowns: Common Complaints After Warranty Expiry

profile
İlker
October 14, 2023 6:48 pm
12
5
Ayşenur is very satisfied with the result
Resolved

Samsung 58TU7000 TV Sound Disappeared Abruptly

profile
Ayşenur
June 03, 2023 10:27 pm
15
"After reporting the issue with the product, Samsung representatives contacted me through the solution center to fix the issue and replaced the panel free of charge. Thank you, Samsung."
Report a Similar Issue