I paid more for a Samsung phone so I wouldn't have to deal with problems, but it has been a nightmare. My six-month-old phone has been to service three times, but all they did was reset it and give it back. I even got insurance to make sure nothing would go wrong, but it still doesn't work right. During calls, the connection comes and goes, and I can't talk. I tried using different carriers, but the problem still happened. I have a hard time connecting to the internet, and in many places the signal is weak. The other person's voice isn't clear, and I have to use the speakerphone, which isn't working right either. It has already been changed once, and it will be changed again. The receiver sometimes works, but most of the time it doesn't. The phone freezes, and it takes a while for the camera to open. When I try to delete pictures from the gallery, it freezes and moves slowly. I have almost no space left on my phone, and every time I send it to service, I lose all my apps, including banking and stock apps. I feel like I've been hurt badly on all sides.
I just got a brand-new Samsung A26 phone, thinking it would be a good decision after not using the brand for a long time, but it's only made me more stressed. I thought it was just poor luck that the device had a software fault right away, but despite sending it in for service twice, the same proble...
I’m very disappointed and taken aback by the service provided by Samsung’s authorized team. I sent my phone in for repair, and when it came back, it was in worse shape than when I originally gave it to them. I received the phone back, but it had more damage than before. I've tried contacting them se...
I am completely dissatisfied with Samsung's after-sales service, and trying to reach them over the phone has turned into a nightmare. I sent my Samsung phone to the service center last year, just six months after purchasing it from Vatan Bilgisayar because the sound would cut out during calls. Howev...
I purchased a Samsung Z Flip 3, and within a few months, visible marks began to form along the fold lines. Eventually, the screen stopped working entirely. When I took it to the service center, they claimed it was due to user error and offered a discounted replacement instead of a proper repair – wh...
Feeling so down, the phone and smartwatch I bought giving me the worst kind of trouble. They're just not doing it for me. the new phone was a total dud. It's been sent back to the service center six times in just one year. The funny thing is that they didn't find any problems with the phone when the...
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