I purchased a Samsung Z Flip 3, and within a few months, visible marks began to form along the fold lines. Eventually, the screen stopped working entirely. When I took it to the service center, they claimed it was due to user error and offered a discounted replacement instead of a proper repair – which I found unfair and expensive. This phone has completely deteriorated in less than six months. It’s now unusable and just sitting at home due to a total screen failure. The screen is entirely black and non-functional. I deeply regret buying this series. It’s unacceptable that such an expensive device can’t even last half a year without major issues. Samsung, this needs to be addressed seriously. Customers deserve better than being blamed and offered paid solutions for what seems to be a product flaw.
I bought the Samsung Z Flip 3 model phone a year ago, and I've been using it with extreme care. I never dropped it or slammed it shut. But yesterday, when I closed it after a call, I heard a snap, and the screen split in half! Can you believe it? And then, when I talked to multiple service centers, ...
I bought the Samsung Z Flip model in November 2021, and although it was never dropped or damaged, a line appeared along the fold. Within a month, the touchscreen began to fail in the folded section, affecting half the screen, and eventually the entire screen stopped working. When I bought the phone,...
The screen of my Z Flip 5 phone, which I purchased ten months ago, had pixel errors and dead pixels. The warranty stated that the screen would be repl...
I purchased a Samsung Galaxy Z Flip5 8 months ago, and the folding section developed a bubble. I sent it in for repair under warranty, and it was returned the same day. However, the very next day, the same bubble reappeared in the exact same spot. I work in a corporate environment, so it's difficult...
When I first got my Samsung Z Flip 3 phone, it had a dead pixel that was as small as a dot. I didn't pay much attention to it at first, but as time went on, the dead pixel got bigger, and more of them showed up on the screen in other places. So, on April 10, 2023, I sent my phone to a service center...
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