The water tank of the Russell Hobbs Brita filter coffee maker is getting algae inside, and it's really hard to clean it from the outside. No matter how many times I try using vinegar and baking soda to get rid of the algae, it keeps coming back in the tank the very next day. The water tank of the coffee maker smells musty, even if there is no water left inside. Instead of coffee, it makes a gross water that's all gross and yucky with algae and wetness. I've looked in the user manual and searched online, but I can't find a solution anywhere. I hope the brand can help me find a solution.
I purchased a Russell Hobbs kettle, expecting a reliable product, but after a while, water started leaking into the temperature gauge. The water inside became murky and clearly unsanitary. I paid extra for this brand, thinking they'd stand behind their product, so I sent it in for warranty repair. H...
We purchased a Russell Hobbs Adventure 24010-56 filter coffee machine, and within a year, it started leaking water excessively. Since it’s still under warranty, we contacted the company for service, and they assured us that UPS would pick up the machine. However, we’ve been waiting for over a month,...
I own the Russell Hobbs 22000-56 Victory Grind & Brew Coffee Maker, purchased in November 2020. Unfortunately, the glass carafe is extremely delicate and shattered. There's no replacement part available. The authorized service kept me waiting for an extended period, and after that, I couldn't reach ...
I bought the Russell Hobbs 21670-70 Ribbon Kettle, but found rust inside because of limescale, supposedly. Can a device that runs on water avoid getting limescale buildup? Also, there is rust in the part that is not covered in limescale. I've been dealing with this problem for a while, and it's not ...
I sent my Russell Hobbs toaster to service for an issue and was informed that it would be replaced. However, the replacement product I received was rusted, scratched, and appeared to have been used. I contacted the service again, and they requested another inspection. This process has now repeated t...
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