Royal Match Chat Ban And Bio Edit Block Applied To All Accounts

I have been playing Royal Match on iPhone for more than a year and during this time I have built good friendships in the game. Recently I was suddenly banned from the in‑game chat without any clear reason, and at the same time I was also blocked from editing my bio. I did not insult or harass anyone; I was only talking with my friends in a normal way. The ban affected all of my accounts at the same time, and now I cannot use chat on any of them and all of my previous chat messages have been deleted. My main account ID is 3ZGEC*** and my player name in the game is written in English as “Mohamed H***”. In addition to the chat ban and bio restriction, the option to edit the team description has also been disabled for me, both as a leader and as a co‑leader, which is very strange and makes the situation even more incomprehensible. I believe this is a mistake and I kindly request that you carefully review my account and activity. I am asking you to lift the chat ban from all of my accounts as soon as possible and restore my ability to edit my bio and the team description so that I can continue communicating with my friends in the game. I would appreciate a quick response and a solution to this issue, as this situation is very upsetting for me and directly affects my enjoyment of the game.