In the Royal Match game, my accounts with the IDs kaan 2L5WZ7Y3, kaan 27HL3NCG, and kaan 24PEX4PD have all been subject to a chat ban, device restriction, and Gmail block for nearly a year. During this entire period, I have written to support three separate times, yet I have never received a single reply or explanation.
I do not know why the chat restriction was placed on my accounts. No reason or justification has ever been communicated to me. I tried contacting you through every available channel—including in-app support, social media, and email—but I was completely ignored. My accounts are linked to both Gmail and Facebook, and I have invested a lot of time, effort, and progress into them.
At this point, I specifically request that the chat ban be lifted, while I accept that the device and Gmail restrictions may remain. However, the lack of transparency and communication from Royal Match is unacceptable and leaves players like me frustrated and unheard.
I ask for a clear explanation of why these restrictions were applied and for my chat access to be restored immediately so that I can enjoy the game fully again.
I have been playing the Royal Match game on the Android platform for about 5 years. Last year, my account was chat banned without any explanation. This ban has not been lifted for about 15-16 months and during this time I have contacted the support team multiple times. I reached out in writing three times both through the app and via different channels, and I also changed my phone and logged in again, but the problem persists.
My in-game username is “Horoz” and my player ID is: 2l5wz7y3. The chat ban has never been lifted since it started. Moreover, during this period, I made in-game purchases and bought content on three different accounts.
I want my chat ban to be lifted. I request that this issue, which has not been resolved for a long time, be investigated and my grievance be addressed.
I have been playing the Royal Match game on the Android platform for about 5 years. Last year, my account was given a chat ban without any explanation. This ban has not been lifted for about 15-16 months, and during this period I have contacted the support team multiple times. I reached out in writing three times both through the app and via different channels, and I also changed my phone and logged in again, but the problem persists.
My username in the game is “Horoz” and my player ID is: 2l5wz7y3. The chat ban has never been lifted since it started. Moreover, during this period, I made in-game purchases and bought content on three different accounts.
I want my chat ban to be lifted. I request that this long-unresolved issue be investigated and my grievance be addressed.
I have been playing Royal Match actively for a long time and currently manage three separate accounts. Despite never violating any rules or receiving reports, all of my accounts have been under a chat ban for nearly a year. The details of my accounts are as follows: K* – Level: 8844, Opened: 09/202...
I have been an active and dedicated player of Royal Match, but for some unknown reason, my in-game chat has been banned without any explanation. I have no idea why this happened, as I have never violated any rules. I have tried multiple times to reach out for support, but unfortunately, even the he...
I’m writing to express my frustration with Royal Match after suddenly receiving a device ban for no clear reason. I was simply chatting with a friend during gameplay when a message popped up saying, “Your chat access has been blocked,” and right after that, I found out that my entire device was bann...
My Royal Match ID is 4184F373. I have never violated any community guidelines — I have never used profanity, offensive language, or engaged in inappropriate behavior. Yet, my account was wrongfully restricted from chatting without any valid reason. I have contacted support several times, but after ...
I’m extremely disappointed with what just happened on Royal Match. While I was chatting with a friend during a game, I suddenly received a message saying my chat access had been blocked. Then I found out that my entire device had been banned from using the chat feature. I didn’t do anything wrong—ju...
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