Rossmann is a company that consistently fails to prioritize customer satisfaction and has a questionable track record. Ms. N***** stands out as the only bright spot of competence and relevance in the company, amidst an otherwise disappointing reality. Overall, Rossmann is a prime example of a letdown. I suggest refraining from shopping online and opting for in-store purchases instead. If you decide to explore the online world, make sure to carefully compare prices and scrutinize every detail to avoid being tricked by their dishonest tactics.
I bought something from Rossmann online on October 3rd. I started the return process before the products even came. It's October 17th today, and I still haven't received the refund in my account. I wouldn't recommend buying things online from Rossmann because they're causing problems for customers. ...
I created an account on Rossmann and placed an order, but I accidentally entered the wrong email address during registration. Now I am completely unable to access my order details or track its status. I immediately called customer service, expecting a quick resolution, but was told—without any urgen...
I frequently order coffee from Rossmann, but whenever I place an online order, they always send me crushed, vacuum-sealed packages. There is no possibility of damage during shipping, as I have attached photos showing that the boxes are intact. It seems the packing staff think they are clever enough ...
Disappointing results can be expected when shopping at Rossmann online! Because of a problem on their end, a purchase I made on October 29, 2023, had to be canceled, but I was assured that I would receive a refund within one to three business days. Despite this, it has been six business days since t...
I ordered a burgundy dress with gold button details from Nocturne’s online store, trusting the description and image. However, the dress I received was completely different. The buttons were silver instead of gold, and the dress’s pleated look in the picture turned out to be a plain skirt. This is m...
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