I purchased a Robx steam cleaner, and it arrived quickly. However, when I tested it, I attached just one nozzle, and immediately, water leaked everywhere! Instead of making cleaning easier, this device makes it harder because I have to wipe up all the excess water afterward.
I decided to return it the next day—the product was in my possession for less than 24 hours. I carefully repackaged it and sent it back, but my return request was rejected. Now, they’re saying they will send the product back to me. To make matters worse, I never received an invoice! The company never issued one, and I can’t find it anywhere. How is this even legal? I checked my email multiple times, but nothing was sent.
I refuse to keep a product that doesn’t work, and I will take this issue to the Consumer Arbitration Board if necessary. Their WhatsApp support is useless—they don’t even respond! This company does not stand behind its products, and I deeply regret my purchase. Robx, process my refund immediately!
I purchased a Robx steam cleaner, which was delivered to me on February 13, 2025. I tested it the same day on windows and cabinets, but instead of cleaning properly, it left visible stains on the surfaces. Worse, I had to wipe everything down multiple times with a cloth afterward, completely defeati...
I recently bought the Robx MS24 air purifier and used it for only two days before returning it due to unbearable noise during operation. However, my return was shockingly denied by customer service, simply because the purifier was used briefly in a smoking environment. I even suggested they deduct t...
I purchased the Dreame L20 Ultra vacuum cleaner about 1.5 years ago. On October 8, 2025, the device developed a water leakage problem, which occurs in every mode and with every use. My device is still under warranty. To speed up the process, I personally took it to the technical service on October 1...
I bought the Ecovacs N20 Pro Plus in February. Although I originally had another brand in mind, I chose this one based on the salesperson’s recommendation. I was using the product without any issues, but after taking a two-month break while I was abroad, I experienced persistent connection problems ...
I purchased a Dreame L40 Ultra vacuum cleaner in October, and I have been experiencing a serious issue with the mop cloth since the very first day. The mop cloth constantly folds over during cleaning, preventing the device from cleaning properly. Additionally, there was no spare mop cloth included i...
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