Hello, I’ve been using my Roborock S8 for a year, and until recently, it was working fine. However, for the past two months, the vacuum has developed a frustrating issue: it no longer deposits dust and debris into the dustbin properly. Instead, it scatters the collected dirt around the bin—above, below, and all around it.
I’ve been removing the dustbin constantly to clean the surrounding mess, but the problem keeps recurring. The dustbin area ends up covered in garbage, while the actual container inside remains nearly empty. This is clearly not how the vacuum is supposed to function, and it’s incredibly disappointing for a product at this level.
Even more frustrating is that there’s no clear access to an authorized service center that truly specializes in resolving Roborock issues. I feel stuck with a high-end product that’s not delivering on its most basic functionality.
I purchased the Roborock Q Revo S robot vacuum just 3 to 4 months ago, expecting a top-tier cleaning experience. Unfortunately, it has already started giving me serious problems. While vacuuming and mopping, it consistently leaves a trail of dirt behind. No matter what I try, the issue doesn’t go aw...
I'm having trouble emptying the dust bin of my Roborock robot vacuum. Despite my efforts in cleaning and maintenance, I'm still facing the same issue. It would be greatly appreciated if you could provide assistance. Thank you for your help. I'm unsure of what steps to take next. The vacuuming featur...
I sent my Roborock H7 cordless vacuum cleaner to the authorized service center, and when it was returned, I immediately noticed that the entire dustbin had been replaced without informing me. Not only that, but the motor suction power was significantly weaker than before. On top of that, the main br...
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