Although I bought R.M. Williams Craftsman boots, fitting problems forced me to have them returned. I closely followed their return procedure and have evidence the shipment arrived at their warehouse more than a month ago. Still, I have not gotten my refund. Following several follow-ups, I was informed I should wait for more investigation after their returns partner lost the box. Such a luxury brand should not be mismanaged at this degree. Although R.M. Williams offers excellent goods and services, this encounter has left me annoyed and broke. Standard for a firm with such a high-end reputation should be a smoother, more straightforward return and refund system.
My encounter with R.M. Williams has sadly been somewhat letdown. Based on a deal for a free hat, I bought something that turned out to be inadequately stated and challenging to redeem. When I contacted customer support, they refused to provide any reasonable alternative or fix the problem, instead b...
For many years, I have been a devoted RM Williams customer who proudly supports an Australian brand. But the quality has clearly dropped as costs continue to rise, which makes the brand seem to be terrible value for money, especially in relation to what is provided on the US market. For me, the turn...
I recently bought a few things from Madame Coco’s online store, but when the delivery came, I saw that the courier was pretty rough with the packages, even tossing them onto the ground. I turned down the delivery and quickly sent the items back with the courier. I got in touch with Madame Coco to le...
I placed an online order through Madame Coco, but it was canceled without any explanation, and I still have not received my refund. I reordered the same items, expecting them to be delivered today. I stayed home waiting, but once again, the order was canceled. This level of service is completely unp...
I purchased a bridal product during Madame Coco’s November campaign at a great price. However, Hepsijet courier, unable to deliver it, returned the item to Madame Coco without notifying me. Despite repeatedly calling Madame Coco to request they resend the item and explaining that it is no longer in ...
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