For many years, I have been a devoted RM Williams customer who proudly supports an Australian brand. But the quality has clearly dropped as costs continue to rise, which makes the brand seem to be terrible value for money, especially in relation to what is provided on the US market. For me, the turn...
My encounter with R.M. Williams has sadly been somewhat letdown. Based on a deal for a free hat, I bought something that turned out to be inadequately stated and challenging to redeem. When I contacted customer support, they refused to provide any reasonable alternative or fix the problem, instead b...
Although I bought R.M. Williams Craftsman boots, fitting problems forced me to have them returned. I closely followed their return procedure and have evidence the shipment arrived at their warehouse more than a month ago. Still, I have not gotten my refund. Following several follow-ups, I was inform...