I bought a Renault Megane E-Tech from Bursa Acamar Renault dealership, and just three hours after getting the car, the left headlight stopped working. We had to bring the car back to the service center, where they informed us that the headlight needed to be replaced. When we asked for a different vehicle, they provided us with a car that runs on gasoline instead of the electric one we initially wanted. They insisted that they were unable to take any action regarding the matter. Eventually, it turned out that the charging cable they gave us was faulty as well. When we brought up these concerns with the service, we received unwelcoming comments such as, "Are you back?" Before taking delivery of your Renault, it's important to thoroughly check that all components are in proper working order. Otherwise, you could potentially face the challenges of a brand and service that lacks enthusiasm, as well as unfavorable treatment.
I'm unhappy with the Renault brand and the Renault Akbak Automotive authorized service. I had to take my damaged car to the service center. First and foremost, they refused to accept my vehicle because there was no space in the nearest Renault authorized service. After that, I had to pay an addition...
My family bought a car on September 26, 2023. It's an Austral model and we got it from Saruhan Otomotiv, a Renault dealer in Çanakkale. After we started driving, we heard weird noises coming from different parts of the car like the doors and the console. We reached out to Saruhan Otomotiv and they t...
Hello, In June 2023, I purchased a Clio 5 car and had a Tesla screen installed as an accessory. During the screen installation at the Manisa Ordu A.Ş. Renault service center, they accidentally disconnected the air conditioning wire, causing my AC to stop working for a week. When I brought the car i...
My problem is with Renault. The brand-new car I purchased in September already had issues from day one—I went home with a broken key. I reported this to the service center and the sales consultant, but they blamed me for it. However, the sales manager said, "I'll take care of it," and sent me off. T...
I took our Renault vehicle to the authorized service center, Çetaş Otomotiv, on the morning of October 12, 2023, due to the injection lamp warning. I was promised the car would be ready the same day by 5:00 PM, with an estimated cost of ₺4,500. A week later, they informed us that the engine was comp...
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