I deeply regret buying the Reeder S19 Max Pro S Edge phone. My wife purchased it during a so-called "campaign," where we got a second one at the same price. However, the phone started overheating right away, the battery drained incredibly fast, and during conference calls, the image kept freezing. These issues, along with others, made the phone unusable. We requested a return, but after service inspection, we were told the phone would just be sent back to us. Why should I keep paying for a phone I can’t use? We didn’t find this money lying around. This is unacceptable. Please resolve this issue and take back your phone. I don’t want it anymore. The phone was purchased from the Reeder store in Fatsa City, Ordu province, Türkiye.
Unfortunately, the device I previously purchased from Reeder turned out to be faulty again. As a result, I had to go through my sixth phone replacement on January 31, 2025, which this time was done free of charge (in previous replacements, I paid between ₺300 and ₺600 each time). The previous device...
I am filing a complaint about Reeder for not standing behind their brand or their devices. We purchased the S19 model phone a year ago for my father. Due to the phone’s inability to receive any network signal in our hometown, we visited the store located inside Samsun Vefa AVM. There, we exchanged t...
My Reeder S19 Max Pro phone suddenly lost its screen display while in use. I sent it to the service center in Pendik Pendorya Shopping Mall, and the repair process took over 20 working days before the device was returned. During this time, I received a call informing me that my exact model wasn’t av...
I got a Reeder S19 Max Pro S smartphone, and in less than a year, I had to replace it four times. Two of those replacements I had to pay for, and the other two were covered for me. I really expected the new phone to hold up, but just three months in, it started acting up again. I reached out to cust...
I have had problems by changing my Reeder s19 Max pro zoom device many times, the camera is broken, now I have an update problem on my phone, there is no sound to the other party, the solution center is very weak, I cannot connect to customer service, each time I try to reach out, I am either redire...
Comments