Resolved

Razer Gold Global Code Not Working After Eneba Purchase

Fidelis
Razer Gold
19
Fidelis's Thank You Message
“Thanks”

I purchased a 40 USD Razer Gold Global e-pin from Eneba.com on 7 September 2026 from the United Kingdom, paying in Euro. When I tried to redeem the code, the balance appeared as empty and the transaction was rejected, so I was not able to use the card at all. I am asking Eneba and Razer to provide me with a new, valid Razer Gold Global code equivalent to the 40 USD value that I paid for, or another proper solution so that I can receive the service I purchased.

Fidelis
September 11 10:15 PM

Thank you

Fidelis
September 11 10:16 PM

Thanks

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