Due to an accident we had on October 14, 2025, we applied for our car insurance service through Ray Insurance. Our vehicle has been in the service for almost 10 days, yet there has been no progress in part supply and no responsible contact person. In addition, we were informed that our headlight, which cannot be properly repaired and may cause issues later, can only be fixed based on the clauses stated in the policy, and replacement is not an option. Ray Insurance strictly follows the policy terms without taking any initiative. The service I received has been completely disappointing. I strongly recommend anyone considering Ray Insurance for car insurance to research thoroughly before making a decision.
There is dissatisfaction and lack of attention at Ray Insurance. My claim was filed on February 13, and 15 business days have passed. Today is March 5, but the status of the report is still unclear. I don't understand what they are waiting for. My left headlight isn't working, and I can't see the ro...
Insuring your car was not a service offered by Ray Insurance. The car is still in accident condition, and I've been trying to get it fixed for the past 12 days. Unfortunately, Ray Insurance failed to come through for me. I needed Ray Insurance to be there for me when things got rough, but you guys w...
On August 30, 2025, I had an accident with my 2019 Egea Sedan and although I have full coverage insurance with Ray Insurance and a claim was immediately opened (File No: 10402502549), the expert declared the vehicle a total loss, yet the company keeps saying they cannot make a final decision and are...
I was involved in an accident on 19.02.2025 with my vehicle, license plate 07 MSE **, which is insured with Ray Sigorta. Although I was not at fault, a damage file was opened on 20.02.2025. On 26.02.2025, the expert ordered the parts. The parts were purchased on March 6 and delivered to the service ...
Following a traffic accident on December 12, 2022, I have been dealing with Ray Insurance Company and would like to voice my displeasure with their service. A case was opened with the reference number 10112205286, and a specialist was sent to conduct an inspection and calculate the costs. Since then...
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