Quandfruy Crypto Deposit Issue - Funds Sent from Binance Not Credited After 24 Hours

713

Yesterday, I sent cryptocurrency to Quandfruy from my Binance account, but it still hasn’t been credited to my account. They keep delaying by saying there’s maintenance or other issues. My Binance account shows that the funds have been sent. My doubts are increasing. How can it take 24 hours and still not have the funds credited? I want this issue resolved.

March 29, 2024 5:28 PM (20 days after complaint)

Hello, Quantfury sincerely apologizes for the extremely rare delay in your transaction caused by the temporary maintenance of Quantfury's payment provider. We completely understand your frustration with this delay and know that your funds have since been deposited into your Quantfury account and were indeed credited instantly as soon as the payment provider maintenance was completed. You can expect other deposits to be instantly credited to your Quantfury Spot wallet as usual upon arrival. Thank you for your patience and understanding. Regards.

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