I tried purchasing UC through the PUBG Mobile app, and although the transaction was initially rejected, the money was still withdrawn from my card. At the time, I had enough balance on my card, but the app claimed the purchase didn’t go through. I thought it was a technical issue and moved on.
A few days later, when I checked my card statement, I was shocked to see the money had actually been deducted. I filed a dispute and thankfully got a refund. However, now PUBG is acting like I received the UC and is penalizing me for it. I never received what I paid for, so why am I being charged?
PUBG Mobile took UC from my account, but I never received the UC, nor can I enter matches. The game won’t let me perform any actions, and when I check, it says my refund was successful—yet no money has been returned to my account. If PUBG Mobile actually issued a refund, then which bank was it sent...
Hello, I’m writing to report a serious issue with my PUBG account. I recently purchased UC (Unknown Cash) and the payment was successfully deducted from my bank account—I even have the bank statement to prove it. However, the UC was never delivered to my account. I submitted a complaint through the...
A week ago, I added some UC to my PUBG Mobile account and used it without any problems. I had a smooth experience playing the game today, with no issues at all. However, the system is now indicating that I have a UC debt, which is quite confusing. I didn't ask for a refund for the UC, but it looks l...
I purchased UC in PUBG Mobile, but the UC was not credited to my account. Despite this, UC was deducted from my balance, and a debt was added to my account. This issue is still ongoing. It started with a 3 UC deduction and continued with 660, 600, 220, and 90 UC being deducted. If this goes on, my a...
On April 8, 2025, I purchased UC (Unknown Cash) through the official PUBG Mobile website and tried to load it into my account. However, the UC never showed up. Assuming it was a mistake, I attempted the purchase a second time—but once again, the UC didn’t arrive, even though I received a payment ded...
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