I Face Missing Item Issue on PUBG Mobile After Winning Viriktoz Headgear

On October 19, while playing PUBG Mobile on my Vivo Y36 device, I accidentally purchased a 1000 UC crate using my in-game currency. I only opened the crate but did not use or equip any of its contents. I want to clarify that this purchase was entirely unintentional. I’ve made several in-game purcha...

On September 31, 2025, I purchased 190 UC for my PUBG Mobile account through Google Play. The payment was completed successfully, but the UC balance never appeared in my account. To make matters worse, by the time I realized the problem, the refund request period had already expired. As a result, I ...

Today I tried to log into my PUBG account and saw that I was banned for 365 days—with absolutely no explanation. I’m shocked and frustrated. I haven’t done anything that would justify such a long-term ban. What’s worse is that all the UC purchases I made through PUBG were removed from my account, on...

On October 2, 2025, my PUBG Mobile account was hacked. I completely lost access to my account, which I was using on my Redmi Note 12 Pro device. The username and linked phone number were both changed without my consent. My registered email address is b*********@gmail.com**, and my User ID is 5184*61...

On April 8, 2025, I purchased UC (Unknown Cash) through the official PUBG Mobile website and tried to load it into my account. However, the UC never showed up. Assuming it was a mistake, I attempted the purchase a second time—but once again, the UC didn’t arrive, even though I received a payment ded...