In March, I submitted a written petition to cancel my Pronet membership. They said, let's extend it for free, find us a new member, and transfer our subscription to him. I said OK. However, they continued to issue invoices after that date. I called. They said it was a mistake and we will refund your money. They didn't. There was a total of 4 bills like this. Two of them were paid as they were automatic payments. When the automatic payment was canceled, two invoices were reflected as a debt. They don't cancel, they don't refund the money they withdraw, or they stop issuing invoices. I officially entered a vortex as a member of Pronet. I have never encountered such a situation in my life. I don't recommend it to anyone. I am also writing on this platform so that no one will fall into this situation that I am in. I hope you will see this message when you search and give up your decision without experiencing my grievance. Make sure you don't lose anything.
Never use Pronet. Pronet issues invoices with amounts higher than what was agreed upon, and when I request cancellation, they delay the process and continue sending high invoices every month. Even when I clearly ask for a breakdown of the charges, they avoid providing a proper explanation. I’ve been...
I've been trying to cancel my Pronet membership for the past two months. However, they are refusing to let me cancel, instead stalling me with excuses...
Pronet has been a big disappointment. They made all sorts of promises and used every tactic to get us to sign the contract. But once it was signed, it became nearly impossible to reach anyone to address our concerns. We were told it was a 1-year contract, but after signing, we discovered it was actu...
I took over a service from Pronet for my business. At the time of the transfer, I was told the contract was for 2 years, even though I had requested an annual contract. When I questioned this, they convinced me that keeping it this way would be more advantageous. I used the service for a total of 16...
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