Pronet Does Not Cancel My Subscription
In March, I submitted a written petition to cancel my Pronet membership. They said, let's extend it for free, find us a new member, and transfer our subscription to him. I said OK. However, they continued to issue invoices after that date. I called. They said it was a mistake and we will refund your money. They didn't. There was a total of 4 bills like this. Two of them were paid as they were automatic payments. When the automatic payment was canceled, two invoices were reflected as a debt. They don't cancel, they don't refund the money they withdraw, or they stop issuing invoices. I officially entered a vortex as a member of Pronet. I have never encountered such a situation in my life. I don't recommend it to anyone. I am also writing on this platform so that no one will fall into this situation that I am in. I hope you will see this message when you search and give up your decision without experiencing my grievance. Make sure you don't lose anything.
Dear Ozan O, We will get back to you as soon as possible to turn your feedback into gratitude and ensure your satisfaction. You can convey any information, suggestions, opinions, and requests regarding our products and services to us through our call center. For all your applications, our Pronet Alarm Monitoring Center is at your service 24/7. Thank you for your understanding. Pronet Security Services Inc. Customer Service Unit




