I recently tried to make a purchase on the Primark website, but when I attempted to pay, my card was declined and subsequently blocked. Concerned, I contacted my bank, only to find out that Primark had tried to charge my card twice. Thankfully, the charges didn’t go through, and my money was safe, but this experience was extremely frustrating and unsettling.
It’s alarming that Primark’s system would attempt multiple charges without authorization, leading to unnecessary issues with my bank. Given this experience, I can’t recommend shopping on their site. I hope Primark takes immediate steps to resolve these technical issues to prevent this from happening to other customers.
On October 22, I placed an order on the Primark website, and on October 24, I received an email confirming that my order had been shipped. However, when I tried to track my package using the provided tracking number, the carrier’s site showed “tracking number not found.” I’ve sent multiple emails t...
Good evening. I purchased a few items (worth around 500–600 TL) from the Primark website, but it’s been over a month, and I still haven’t received my order. There’s no way to contact anyone, and there seems to be no official representative to resolve the issue. The products simply never arrive. I e...
About two months ago, I placed an order on what I thought was the official Primark website. However, my package never arrived, and I haven’t been able to reach anyone for support. After reaching out to Primark’s official international customer service, I discovered that they do not conduct sales in ...
Three months ago, I placed an order on Primark's online store totaling ₺1000. However, they charged me ₺4000 instead, four times the amount I actually owed. There was no option to cancel the order, and I couldn’t find a contact number to reach customer service. I even filed a dispute with my bank, b...
About a month ago, I placed an order through a website called Primark Online Türkiye. However, none of the products have arrived since then. When I log in to the site, I can still see the items sitting in my shopping cart, and I continue to receive emails asking me to complete my purchase — even tho...
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