Three months ago, I placed an order on Primark's online store totaling ₺1000. However, they charged me ₺4000 instead, four times the amount I actually owed. There was no option to cancel the order, and I couldn’t find a contact number to reach customer service. I even filed a dispute with my bank, but unfortunately, it was unsuccessful. To make matters worse, I haven’t received any package, and Primark has yet to respond. I feel like I’ve been left in the dark with no recourse, and my ₺4000 seems lost. I need guidance on how to recover this money and demand that Primark address this issue immediately by providing a refund or solution.
Good evening. I purchased a few items (worth around 500–600 TL) from the Primark website, but it’s been over a month, and I still haven’t received my order. There’s no way to contact anyone, and there seems to be no official representative to resolve the issue. The products simply never arrive. I e...
I made a purchase from Primark Turkey, but I haven’t received any updates about my order for several days. There is no clear way to contact anyone for assistance, and I’m left completely in the dark about the status of my order. I am incredibly frustrated and regret ever shopping with Primark Turkey...
On August 8, 2025, I placed an order on the Primark website that included women’s, men’s, and children’s clothing items. My order number is KJ1000016829CN. The total value of my shopping cart was 6,000 TL, but after discounts, the final payment amount shown at checkout was 4,631 TL. However, when I ...
About two months ago, I placed an order on what I thought was the official Primark website. However, my package never arrived, and I haven’t been able to reach anyone for support. After reaching out to Primark’s official international customer service, I discovered that they do not conduct sales in ...
On December 24, 2024, I placed an order worth ₺1,638 on the Primark Türkiye website. However, my order has still not arrived, and there is no shipping update. I am now questioning the legitimacy of this website. There is no customer service contact number, and although my order appears in my accoun...
Comments