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Unresolved Money Issue at Popeyes

Mehmet
July 24, 2023 8:19 PM110

My 13-year-old son ordered the Maki XL Menu from Popeyes in Panora Mall, Ankara, with order number 3032 and a price of 125TL on July 22, 2023. The staff told him they didn't have change for orders over 200TL, but they could make the fries and drink bigger to bring the total to 200TL. When I checked the receipt, I saw that the total was 140TL, but they didn't give him the 60TL change they owed. Even though I've told TAB Gida's helpline, 444 66 77, about this problem three times, there has been no response or fix. It's annoying that they haven't done anything about this. As a worried parent, I hope they listen to my complaint and fix the problem quickly. It's important for businesses like Popeyes to keep their good name and treat their customers well.

July 27, 2023 1:51 PM (2 days after complaint)

“Dear Guest, Your notification with the number 25560965 has been received by us. We will contact you as soon as possible after the necessary investigations, and we thank you for choosing Popeyes. Sincerely.”

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