Popeyes Disappointing Food Quality
I recently received a Popeyes - Etimesgut Ankara branch Efsane Kova Menu for three individuals from Getir. I ordered it for my girls, who ate some of it before complaining about the unusual taste. They went without eating their favorite meal, fried chicken and fries. When my husband and I tried it, we detected a pronounced 'burnt' flavor in both the fries and the chicken. Clearly, something has burned in the oil they've been using (for who knows how long), and they've continued cooking without changing the oil, not hesitating to serve this 'meal' to customers. I propose that Popeyes Turkey / TAB Gıda inspect the branch in question and take appropriate actions. Playing with people's health shouldn't be so simple!
Dear Sir/Madam, Our customer has been contacted and necessary information has been provided regarding the complaint numbered 28955021. We present this for your information. Sincerely, Popeyes Customer Service
Let me write down the developments, and let the readers make their own decisions. TAB Gıda called and said that the necessary inspections for the restaurant would be carried out. That's all, I kept the spoiled product at home for 3 days, and they didn't come to pick it up. This would have been the most important action for me; previously, an ice cream company had come to my house the next day to pick up the ice cream box in a similar situation. TAB Gıda did not find it necessary to examine the spoiled product. I did not have a request for a refund/compensation regarding the order, and no such offer was made. Frankly, I was not satisfied with the process, and I will definitely not shop from this restaurant chain again.
