Disgrace and Disrespect at Popeyes

Pınar
October 5, 2023 7:09 PM109

On October 3, 2023, I had a terrifying experience at Bandirma Port Mall when I ordered a 2-piece Popeyes sandwich meal from Popeyes. They gave me fruit juice instead of the cola I requested. When my child began eating the sandwich, he noticed it only contained mayonnaise and a whole lettuce leaf, which became lodged in his throat. Fortunately, we acted quickly and averted a disaster. Today, I went to the Popeyes in Bandirma Mall to explain the situation. I was, however, met with absurd insults and profanity. One employee even attempted to leap over the counter. This situation both surprised and saddened me. I implore whoever is in charge, their supervisor or manager, to contact me. I am absolutely filing a complaint, and I request that you review the security camera footage on October 5, 2023, between 10:30 AM and 11:45 AM. You will see how your establishment is run by disgraceful and disrespectful people.

October 6, 2023 5:32 PM (22 hours after complaint)

“Dear Guest, Your notification with the number 26419257 has been received by us. We would like to inform you that we will contact you as soon as possible after the necessary investigations, and we thank you for choosing Popeyes. Best regards, Popeyes Customer Service”

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