Today my Pocket Option account, registered with the email address M2002m2****@gmail.com, was suddenly blocked without any prior warning. When I try to log in, I receive a message stating that my account has been blocked due to violations of the terms of the agreement, but no specific details about these alleged violations are provided.
I immediately contacted Pocket Option support, but their response was simply that services cannot be provided to my account, again without offering any clear explanation or evidence. This lack of transparency makes the situation feel unfair, as I was not informed of any specific issue or given the opportunity to clarify or respond.
I respectfully request that my account be reviewed urgently and reactivated as soon as possible. If there is a legitimate reason for this block, I expect a clear and detailed written explanation so I can understand the situation and take appropriate action. I ask Pocket Option to handle this matter promptly and restore full access to my account.
I opened a standard real trading account with Pocket Option and after using it for just one day my account was suddenly blocked for an alleged rules violation. The platform only stated that there was a violation of the rules but did not clearly explain which rule or clause I had supposedly violated....
Today, my Pocket Option account associated with the email address calvinenty111**@gmail.com was suddenly suspended without any prior warning or clear explanation. Before the account was locked, I was in the process of going through the verification procedure, during which some mistakes were made in ...
My Pocket Option account was recently blocked without any clear explanation, even though I still have a remaining balance in it. I had transferred this balance from my wallet into my account, expecting to use it for trading. However, I am now completely locked out and unable to access or withdraw my...
On 25 December, my Pocket Option account was blocked with the explanation that I had allegedly violated clause 2.2 of the agreement due to having multiple accounts. I was informed of this situation via email, where it was stated that the reason for the blocking was “multiple accounts”. I do not have...
I am writing to report that my Pocket Option account was suddenly blocked today, even though I have been using it only on my own phone and internet connection from Naalya, Uganda, without any previous warnings or problems. When I contacted your support team, I was told that I had violated the policy...
Comments