Pocket Option restricted my trading for ‘suspicious activity’; how can I lift the ban and trade again?

I am writing to report that my Pocket Option account was suddenly blocked today, even though I have been using it only on my own phone and internet connection from Naalya, Uganda, without any previous warnings or problems. When I contacted your support team, I was told that I had violated the policy...

I have been using the Pocket Option web platform with the email address ntrade***@gmail.com and trading ID 122202143. On 9 February 2026, when I woke up and tried to log in, I saw that my account had been blocked based on clause 2.3, with the reason stated on the platform as “multiple accounts”. I c...

I am a Pocket Option user from Kenya, and I hold a trading account registered with the email address brightonkibet48***@gmail.com. Today, a few minutes ago, after placing trades on the platform, I discovered that my trading account had been blocked. When I try to access my account, I receive a messa...

I am writing to report that my Pocket Option standard trading account linked to the email address **officialanthonyjones**@gmail.com** was suddenly blocked right after a verification process was completed. This happened yesterday, and since then, I have been unable to access my account for no clear ...

I have been using Pocket Option first on a demo account for about one to two months and recently moved to a real account via the mobile app. This afternoon, while I was trying to verify my account, I received a message that my account had been banned due to “Violation of the Public Offer Agreement w...

My name is Abdiaziz. My Pocket Option account has been blocked, please help me. I can’t access my account to solve this problem, and I haven’t opened any other accounts. I have been using this account for almost three years, so please help me or send me a contact or email. It’s very important to me,...

My Pocket Option account was unexpectedly blocked, and a balance has been removed from my account. I kindly request a full refund of the remaining balance to my account, please. I would appreciate it if you could unblock my account and ensure that the remaining balance is refunded in full.

My Pocket Option account just got blocked out of nowhere, and there's a balance that was taken from my account. Please process a full refund of the remaining balance to my account. Can you please unblock my account and make sure the remaining balance is fully refunded? Thanks!

My Pocket Option account was unfairly banned without any explanation, and I have been unable to reach them. Despite multiple attempts to contact them via email, I have received no response. I am not even asking for my profits—just the refund of my initial deposit. It is completely unfair to block my...

My Pocket Option account has been banned, and I can no longer access my funds or trade again because I don't have another account. I'm very sad and need a quick response. Please tell me how and what I can do to recover my account and get my money back. I can't handle or be patient with this separati...

The worst experience from this platform. I came here expecting something good, but they didn’t even let me reach the trading part. My deposit is completely gone — it’s not in my bank account and not in my Pocket Option account either. I’ve been trying to reach someone, but all I get is that AI chatb...

My Pocket Option account was unfairly banned without any explanation, and I have been unable to reach customer support for over 16 days. Despite multiple attempts to contact them via email, I have received no response. When I tried reaching out via Telegram, @MilliePocketOption_1 blocked me, making ...