I am writing to report that my Pocket Option account was suddenly blocked today, even though I have been using it only on my own phone and internet connection from Naalya, Uganda, without any previous warnings or problems. When I contacted your support team, I was told that I had violated the policy of agreement of offer, but no clear or specific explanation was provided that I could properly understand. I do not know which exact rule I am supposed to have violated, and I was not engaged in any unusual or suspicious activity on my account. This has caused my account to be blocked with a balance of approximately $10.4 still inside, and I currently have no access to it. I kindly request that you review my account in detail, explain clearly what has happened, and reactivate my Pocket Option account as soon as possible, with full access to my remaining funds. I expect a transparent clarification and a fair resolution of this situation.
I am writing about a serious problem I am experiencing with my Pocket Option account. About one week ago, my account was blocked, and I can no longer log in. As a result, I am unable to access my balance or make any withdrawals. Before the block, I was using Pocket Option from Nigeria and had 7,400 ...
My Pocket Option account was recently blocked without any clear explanation, even though I still have a remaining balance in it. I had transferred this balance from my wallet into my account, expecting to use it for trading. However, I am now completely locked out and unable to access or withdraw my...
I have a standard trading account with Pocket Option, and today, while trying to withdraw $13 to my mobile money account in Uganda, my account was suddenly blocked with my funds still inside. I was attempting a normal withdrawal when this happened, and I have not been able to access my money since. ...
I have been using Pocket Option first on a demo account for about one to two months and recently moved to a real account via the mobile app. This afternoon, while I was trying to verify my account, I received a message that my account had been banned due to “Violation of the Public Offer Agreement w...
I am a Pocket Option user from Kenya, and I hold a trading account registered with the email address brightonkibet48***@gmail.com. Today, a few minutes ago, after placing trades on the platform, I discovered that my trading account had been blocked. When I try to access my account, I receive a messa...
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