Pocket Option froze my account with funds inside, how can I recover access?

I am writing to report that my Pocket Option account was suddenly blocked today, even though I have been using it only on my own phone and internet connection from Naalya, Uganda, without any previous warnings or problems. When I contacted your support team, I was told that I had violated the policy...

I have been using the Pocket Option web platform with the email address ntrade***@gmail.com and trading ID 122202143. On 9 February 2026, when I woke up and tried to log in, I saw that my account had been blocked based on clause 2.3, with the reason stated on the platform as “multiple accounts”. I c...

I have a trading account with Pocket Option, and as of today, my account has been blocked without any explanation. I was actively trading yesterday without any issues, but when I tried to access my account today, I received a message stating “account blocked,” and I can no longer use the platform. T...

I am writing regarding my Pocket Option standard trading account, which I can no longer access, even though I know the user ID. The account user ID is 119302390, registered from Nigeria. I last had access to this account around December 2025 and have been unable to log in since then. My main problem...

I am writing about a serious problem I am experiencing with my Pocket Option account. About one week ago, my account was blocked, and I can no longer log in. As a result, I am unable to access my balance or make any withdrawals. Before the block, I was using Pocket Option from Nigeria and had 7,400 ...

I am a Pocket Option user from Kenya, and I hold a trading account registered with the email address brightonkibet48***@gmail.com. Today, a few minutes ago, after placing trades on the platform, I discovered that my trading account had been blocked. When I try to access my account, I receive a messa...

I am writing to report that my Pocket Option standard trading account linked to the email address **officialanthonyjones**@gmail.com** was suddenly blocked right after a verification process was completed. This happened yesterday, and since then, I have been unable to access my account for no clear ...

I have been using Pocket Option first on a demo account for about one to two months and recently moved to a real account via the mobile app. This afternoon, while I was trying to verify my account, I received a message that my account had been banned due to “Violation of the Public Offer Agreement w...

On 25 December, my Pocket Option account was blocked with the explanation that I had allegedly violated clause 2.2 of the agreement due to having multiple accounts. I was informed of this situation via email, where it was stated that the reason for the blocking was “multiple accounts”. I do not have...

I have a standard trading account with Pocket Option, and today, while trying to withdraw $13 to my mobile money account in Uganda, my account was suddenly blocked with my funds still inside. I was attempting a normal withdrawal when this happened, and I have not been able to access my money since. ...

Today, my Pocket Option account associated with the email address calvinenty111**@gmail.com was suddenly suspended without any prior warning or clear explanation. Before the account was locked, I was in the process of going through the verification procedure, during which some mistakes were made in ...

I had a very unpleasant experience with Pocket Option. I joined believing it was a genuine trading platform, but their automated system cleared out my account within minutes. Most of the trades were directed into OCT options that seemed to be under their full control. They promote what looks like ac...

On October 16, 2025, at around 4:30 p.m., I submitted a withdrawal request for 200 USDT from my Pocket Option account to my Paribu account via the TRC-20 network. The transaction ID is 11393087. However, even after a considerable amount of time, the transferred amount has not appeared in my Paribu a...

My name is Abdiaziz. My Pocket Option account has been blocked, please help me. I can’t access my account to solve this problem, and I haven’t opened any other accounts. I have been using this account for almost three years, so please help me or send me a contact or email. It’s very important to me,...

I want my refund because my Pocket Option account has been blocked for a reason that is beyond my understanding, and I cannot figure it out. Please just refund my money.

My Pocket Option account was unexpectedly blocked, and a balance has been removed from my account. I kindly request a full refund of the remaining balance to my account, please. I would appreciate it if you could unblock my account and ensure that the remaining balance is refunded in full.

My Pocket Option account just got blocked out of nowhere, and there's a balance that was taken from my account. Please process a full refund of the remaining balance to my account. Can you please unblock my account and make sure the remaining balance is fully refunded? Thanks!

Ten days ago, I submitted a ₺30,000 withdrawal request from my Pocket Option account. The money was immediately deducted from my investment balance, but it has still not arrived in my Denizbank Fındıkzade branch account. In addition, on August 12, I made three separate EFT transfers to Pocket Optio...

My Pocket Option account was recently blocked without any clear explanation, even though I still have a remaining balance in it. I had transferred this balance from my wallet into my account, expecting to use it for trading. However, I am now completely locked out and unable to access or withdraw my...

My Pocket Option account has been suddenly blocked, and it has a balance that was withdrawn from my account. I request a full refund of the balance to my account. Please unblock my account, and ensure that the remaining balance is refunded in full. Thank you.

I need to understand why my Pocket Option account was suspended for failing to verify my identity, even though I have submitted all the required information. I kindly request to recover my account because a transfer was made for the available funds in it, but unfortunately, the transfer was rejected...

Pocket Option locked and banned my account without giving me my money, I deposited $574 on the 14th of may 2025 and request a withdrawal now and they banned my account without giving me back my money. Please help me on this. How do I resolve and recover my money back?