2
Calvin is not satisfied with the result

Pocket Option Suspension Recovery Request

December 09, 2:55 am
21

Today, my Pocket Option account associated with the email address calvinenty111**@gmail.com was suddenly suspended without any prior warning or clear explanation. Before the account was locked, I was in the process of going through the verification procedure, during which some mistakes were made in the submitted information. Because of this, I reached out to Pocket Option support for help with the verification, and shortly after that, my account became locked. Since the suspension, I have been unable to log in for about five hours and cannot access my account or contact Pocket Option support through the usual channels inside the platform. I have not received any detailed information about what exactly caused the account to be suspended after I requested assistance with verification. I request that my remaining balance be made accessible to me as soon as possible and that I be allowed to withdraw my funds. I also expect a clear explanation of why my account was suspended during the verification process and how this situation can be resolved.

Calvin
December 10, 1:53 pm

My account has been made clear that there isn't any possibility for recovery. But some of my funds has been recovered, while they say something about me not receiving the rest of the funds. Doesn't make sense

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