Pocket Option Account Blocked And Refused To Refund My Balance
I am filing this complaint regarding my blocked Pocket Option trading account and my remaining balance that I am unable to withdraw. I am 22 years old and I usually accessed my Pocket Option trading account from Mauritania. My account currently has a remaining balance of 50 USDT, but I can no longer access or withdraw this amount because my account was suddenly . When I try to log in, I receive a message stating that my account has been suspended for violating the general terms and conditions. However, Pocket Option has never explained to me which specific rule I allegedly violated, and I have not been informed of any concrete reason for this block. I contacted Pocket Option support and asked for my 50 USDT balance to be refunded and withdrawn, but so far I have not received any clear explanation or solution. Since my account is restricted, I am requesting that my remaining balance of 50 USDT be returned to me. If possible, I also request that my account be re-opened, as I believe I have not knowingly violated any terms. I request that my 50 USDT be withdrawn and sent to my personal cryptocurrency wallet via the BEP20 network, to the following wallet address: 0x3a59bc8fe922601b1ba3a5242efb1bc861cbd***. For security reasons, I request that my personal information be used only for verifying my account and processing this refund, and that it not be shared or used in any way that could lead to identity misuse. If needed, I agree to provide my personal information and documents only for identity verification and to resolve this issue. I kindly ask Pocket Option to review my case, provide a clear explanation for the account block if there is any valid reason, and urgently process the refund of my 50 USDT balance, and if possible restore access to my account.
