I am a Pocket Option user from Kenya, and I hold a trading account registered with the email address brightonkibet48***@gmail.com. Today, a few minutes ago, after placing trades on the platform, I discovered that my trading account had been blocked. When I try to access my account, I receive a message stating that my account is blocked for security reasons due to a violation of rules 2.2 and 3.3. I strongly disagree with this decision, and I have evidence that my activities on the platform are legitimate and comply with fair use and trading rules. I contacted Pocket Option support about this issue, but so far, I have not received any response or resolution. Because of this sudden block, I currently cannot access my trading account or my funds. I request that my case be urgently reviewed, my account be immediately unblocked, and that I be allowed to withdraw my funds without any delay. I also request clear information on what exactly is claimed to be a violation of rules 2.2 and 3.3, so that this situation can be resolved transparently and fairly.
I am writing to report that my Pocket Option standard trading account linked to the email address **officialanthonyjones**@gmail.com** was suddenly blocked right after a verification process was completed. This happened yesterday, and since then, I have been unable to access my account for no clear ...
My Pocket Option account was recently blocked without any clear explanation, even though I still have a remaining balance in it. I had transferred this balance from my wallet into my account, expecting to use it for trading. However, I am now completely locked out and unable to access or withdraw my...
On 25 December, my Pocket Option account was blocked with the explanation that I had allegedly violated clause 2.2 of the agreement due to having multiple accounts. I was informed of this situation via email, where it was stated that the reason for the blocking was “multiple accounts”. I do not have...
I have a standard trading account with Pocket Option, and today, while trying to withdraw $13 to my mobile money account in Uganda, my account was suddenly blocked with my funds still inside. I was attempting a normal withdrawal when this happened, and I have not been able to access my money since. ...
I have been using Pocket Option first on a demo account for about one to two months and recently moved to a real account via the mobile app. This afternoon, while I was trying to verify my account, I received a message that my account had been banned due to “Violation of the Public Offer Agreement w...
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